Which of the following Intel Processors are supported for install of OS X Lion?
A. Intel Core Solo
B. Intel Core Duo
C. Intel Core 2 Duo
D. Any Intel Processor
[toggle title_open=”Close Me” title_closed=”Answer” hide=”yes” border=”yes” style=”default” excerpt_length=”0″ read_more_text=”Read More” read_less_text=”Read Less” include_excerpt_html=”no”]C[/toggle]
A customer upgrades their Mac to OS X Lion but still wishes to run applications written for the PowerPC. Choose the best solution for this issue:
A. Erase the hard drive and reinstall OS X Snow Leopard.
B. Download Rosetta by purchasing it at the Mac App Store.
C. PowerPC applications are no longer supported regardless of OS X version.
D. Create a dual boot configuration with OS X Snow Leopard on one partition and OS X Lion on another.
[toggle title_open=”Close Me” title_closed=”Answer” hide=”yes” border=”yes” style=”default” excerpt_length=”0″ read_more_text=”Read More” read_less_text=”Read Less” include_excerpt_html=”no”]D[/toggle]
How to Install & Dual Boot Mac OS X 10.7 Lion and 10.6 Snow Leopard
A customer has purchased a MacBook Air (13-inch Mid 2011). They set the Mac up without
transferring any of their personal data. A few days later they realize they need the contents of
their previous machines Users folder. How can they easily obtain the data from their older
Macbook?
A. Boot to the Recovery HD to run the Migration Assistant.
B. Use the Finder to manually migrate the files via Wi-Fi or ethernet.
C. The customer will have to purchase the Migration Assistant at the Mac App Store.
D. The Migration Assistant is stored in the Utilities folder and can be run at any time.
[toggle title_open=”Close Me” title_closed=”Answer” hide=”yes” border=”yes” style=”default” excerpt_length=”0″ read_more_text=”Read More” read_less_text=”Read Less” include_excerpt_html=”no”]D[/toggle]
Migration Assistant to transfer files from another Mac
What new feature of OS X Lion allows a customer to reset their login password without having to
startup from the Recovery HD?
A. Safe Boot.
B. EFI reset mode.
C. Single User mode.
D. Reset a password using an Apple ID.
[toggle title_open=”Close Me” title_closed=”Answer” hide=”yes” border=”yes” style=”default” excerpt_length=”0″ read_more_text=”Read More” read_less_text=”Read Less” include_excerpt_html=”no”]D[/toggle]
What is the recommended version of OS X Snow Leopard before installing OS X Lion?
A. 10.6.1
B. 10.6.3
C. 10.6.4
D. 10.6.8
[toggle title_open=”Close Me” title_closed=”Answer” hide=”yes” border=”yes” style=”default” excerpt_length=”0″ read_more_text=”Read More” read_less_text=”Read Less” include_excerpt_html=”no”]D[/toggle]
Examine the exhibit.
This specialized tool is required for the removal of which component from the Mac mini (Mid 2010)?
A. Fan
B. Memory
C. Bottom Cover
D. Antenna Plate
E. Logic Board Assembly
[toggle title_open=”Close Me” title_closed=”Answer” hide=”yes” border=”yes” style=”default” excerpt_length=”0″ read_more_text=”Read More” read_less_text=”Read Less” include_excerpt_html=”no”]E[/toggle]
You are about to begin disassembly of an iMac (27-inch, Mid 2010) to replace the LCD display. Which TWO of the following tools are required to do this? SELECT TWO
A. Multimeter
B. Suction cups
C. Service stand
D. Anti-static, lint-free gloves
E. Torx T-15 driver with 5 inch shaft
[toggle title_open=”Close Me” title_closed=”Answer” hide=”yes” border=”yes” style=”default” excerpt_length=”0″ read_more_text=”Read More” read_less_text=”Read Less” include_excerpt_html=”no”]B, D[/toggle]
lint-free gloves
Suction cups
Examine the exhibit.
Why is it necessary to use this Service Fixture when replacing the left fan or heat sink in a MacBook Pro (15-inch, Mid 2009)?
A. This tool is used to avoid flexing the logic board.
B. This tool is used to avoid ESD damage to the logic board.
C. It is impossible to remove these components without this tool.
D. This tool is used to properly align the processor with its socket.
[toggle title_open=”Close Me” title_closed=”Answer” hide=”yes” border=”yes” style=”default” excerpt_length=”0″ read_more_text=”Read More” read_less_text=”Read Less” include_excerpt_html=”no”]A[/toggle]
Apple Service Toolkit uses ____ to check Macs with Mac Resource Inspector and other diagnostic utilities.
A. NetBoot
B. Open Firmware
C. Target Disk Mode
D. Apple Remote Desktop
[toggle title_open=”Close Me” title_closed=”Answer” hide=”yes” border=”yes” style=”default” excerpt_length=”0″ read_more_text=”Read More” read_less_text=”Read Less” include_excerpt_html=”no”]A[/toggle]
NetBoot is a technology from Apple which enables Macs with capable firmware (i.e. New World ROM) to boot from a network, rather than a local hard disk or optical disc drive. NetBoot is a derived work from the Bootstrap Protocol (BOOTP), and is similar in concept to the Preboot Execution Environment
A customer asks if there is a diagnostic that he can use to help troubleshoot a hardware problem with his MacBook Pro. Which of the following solutions should you suggest?
A. Apple Service Diagnostic
B. Apple Hardware Test
C. Terminal
D. Console
[toggle title_open=”Close Me” title_closed=”Answer” hide=”yes” border=”yes” style=”default” excerpt_length=”0″ read_more_text=”Read More” read_less_text=”Read Less” include_excerpt_html=”no”]B[/toggle]