If a customer’s system has the minimum RAM necessary to run OS X Snow Leopard, they will
have enough RAM to install OS X Lion. True or False?
A. True
B. False
[toggle title_open=”Close Me” title_closed=”Answer” hide=”yes” border=”yes” style=”default” excerpt_length=”0″ read_more_text=”Read More” read_less_text=”Read Less” include_excerpt_html=”no”]B[/toggle]
Which of the following are supported when transferring data from a PC to a Mac using Migration Assistant? SELECT TWO:
A. Fibre Channel
B. Target Disk Mode
C. Wi-Fi networking
D. Ethernet networking
E. Online Backup Services
[toggle title_open=”Close Me” title_closed=”Answer” hide=”yes” border=”yes” style=”default” excerpt_length=”0″ read_more_text=”Read More” read_less_text=”Read Less” include_excerpt_html=”no”]C,D[/toggle]
A customer with a DSL modem would like to use the tools available on the Lion Recovery HD.
What should they be aware of before attempting to use the tools that require an internet
connection?
A. DSL modems are no longer supported in OS X Lion.
B. DSL connections that require direct PPPoE authentication are not supported when started to the Recovery HD.
C. Theget Help Onlinefeature will work, but thereinstall OS Xfeature requires a faster connection to the internet.
D. The customer will have to enter PPPoE user name and account in the Network settings when started to the Recovery HD.
[toggle title_open=”Close Me” title_closed=”Answer” hide=”yes” border=”yes” style=”default” excerpt_length=”0″ read_more_text=”Read More” read_less_text=”Read Less” include_excerpt_html=”no”]B[/toggle]
After opening the OS X Lion installer, a customer can choose to override the default choice of the startup volume and pick another disk. True or False?
A. True
B. False
[toggle title_open=”Close Me” title_closed=”Answer” hide=”yes” border=”yes” style=”default” excerpt_length=”0″ read_more_text=”Read More” read_less_text=”Read Less” include_excerpt_html=”no”]A[/toggle]
A customer MacBook Pro with OS X Lion installed is freezing after login. They would like to
search online Apple Support articles about this issue. How can they accomplish this task?
A. Startup from the Recovery HD and choose the Get Help Online option.
B. Startup from a OS X Lion Install DVD and choose the Get Help Online option.
C. Startup from an external Time Machine backup drive then use Safari to search Apple Support articles.
D. In order to use Safari, the customer will have to restore their hard drive from a Time Machine backup.
[toggle title_open=”Close Me” title_closed=”Answer” hide=”yes” border=”yes” style=”default” excerpt_length=”0″ read_more_text=”Read More” read_less_text=”Read Less” include_excerpt_html=”no”]A[/toggle]
How can a user delete a file named “junk document” from all previous Time Machine backups?
A. Delete “junk document” in the Time Machine Finder window for the most recent backup.
B. Open Time Machine preferences and remove the file “junk document” from the backup list.
C. Select the Delete all Backups of “junk document” from the File menu in any standard Finder window.
D. Select the Delete all Backups of “junk document”from the Action menu in the Time Machine Finder window.
[toggle title_open=”Close Me” title_closed=”Answer” hide=”yes” border=”yes” style=”default” excerpt_length=”0″ read_more_text=”Read More” read_less_text=”Read Less” include_excerpt_html=”no”]D[/toggle]
A customer decides to encrypt their existing Time Machine backup. How should they proceed?
A. Erase the drive using the Disk Utility then start a new Time Machine backup.
B. Enable FileVault 2 on the startup disk to automatically encrypt the Time Machine backup.
C. Get info on the Time Machine backup drive then select the enable encryptioncheckbox.
D. Use the Time Machine preferences to re-select the backup drive then select theencrypt backup diskcheckbox.
[toggle title_open=”Close Me” title_closed=”Answer” hide=”yes” border=”yes” style=”default” excerpt_length=”0″ read_more_text=”Read More” read_less_text=”Read Less” include_excerpt_html=”no”]D[/toggle]
If a customer has FileVault 2 enabled, Time Machine will automatically encrypt their backup.
True of False?
A. True
B. False
[toggle title_open=”Close Me” title_closed=”Answer” hide=”yes” border=”yes” style=”default” excerpt_length=”0″ read_more_text=”Read More” read_less_text=”Read Less” include_excerpt_html=”no”]B[/toggle]
When setting up a drive for Time Machine, you have the option to encrypt the backups.
When looking at a Time Machine timeline, what indicates that a backup is a local snapshot rather than on a TimeCapsule or backup drive?
A. The backup timestamp is the only indication.
B. The backups will be in a section labeled Local Snapshots.
C. The local snapshot backup is badged with a home folder icon.
D. Local snapshots will appear on the timeline along with regular backups, distinguished by
different colors.
[toggle title_open=”Close Me” title_closed=”Answer” hide=”yes” border=”yes” style=”default” excerpt_length=”0″ read_more_text=”Read More” read_less_text=”Read Less” include_excerpt_html=”no”]D[/toggle]
The main difference is they’re shown in white/gray in the Timeline, not the purple of a Time Machine backup on an external volume. Like normal Time Machine backups, Local Snapshots are usually made hourly. If your Time Machine volume is available, both are normally done at the same time, so you’ll see adjacent purple and white tick marks with the same time. If the Time Machine volume isn’t available, Local snapshots will continue on the same schedule, so for that period you’ll only see white ones. Also, the “contextual menu” you get on Local Snapshots doesn’t allow deleting a Snapshot, or all Snapshots of selected items, as on normal backups.
Which is a valid troubleshooting step to resolve a customer’s complaint that his Time Machine backup takes a long time to complete?
A. Quit unused applications.
B. Purchase a larger backup drive.
C. Reselect the drive as your backup drive.
D. Use Wi-Fi instead of ethernet when possible.
[toggle title_open=”Close Me” title_closed=”Answer” hide=”yes” border=”yes” style=”default” excerpt_length=”0″ read_more_text=”Read More” read_less_text=”Read Less” include_excerpt_html=”no”]A[/toggle]